What’s New

Online Banking New Look....

DFDFCU Online Banking - New Look and New Features

Tomorrow your DFDFCU Online Banking experience will be new and improved. With an updated look, and added features like account alerts, your on-line banking experience with DFDFCU will be even better!

Important Login and Browser Information:
Your User Logon ID is still the same
You will be asked to update your Security Phrase
Select users may be asked to update your Security Questions

Updated Features:
Overview Tab now has a Recent History section so you can see recent activity instantly
Overview Tab also has a Scheduled Transfers section so you can see scheduled transfers instantly

BankIt Tab now combines all checking account, savings account, and investment account balances

***If you prefer the full summary view, just click on the List View icon above the account listings

BankIt Tab also has a Quick Transfer option to make transferring funds more convenient

Self Service Tab now includes Account Alerts

***Have alerts e-mailed or sent via text message to you when activity on your accounts occurs

Frequently Asked Questions:
Why is Online Banking changing?
A: DFDFCU is always looking for ways to improve your online banking experience. The new look and features will help you navigate through online banking better, and manage your accounts better with account alerts.

Q: Will all of my scheduled transfers and bill payments still occur?
A: Yes! There are no changes to your scheduled transfers or bill payments.

Q: Will DFDFCU Mobile Banking still work the same?
Of course! There are no changes to our mobile banking app.

Q: What has changed?
A: The new look allows for easier navigation and access to your accounts. The added sections on certain pages allow you to see information instantly instead of clicking. Added icons on the top right allow you more convenient access to messaging, security, and preferences.

Q: Where can I view my e-statements?
A: To view your e-statements, simply click on the "eStatements" link within the Additional Services section of the Self Service Tab.

Q: How do I send DFDFCU a secure message?
A: You can simply click on the message center (envelope at the top right of the screen.)

Q: What if I am having difficulty viewing Online Banking after this change?
A: Please make sure you are using one of the supported browsers to view Online Banking:

Windows 7 - Internet Explorer 11, 10, 9, Firefox, Chrome
Mac OS 10.10.2, Mac OS 10.8 - Safari 6.2, Chrome
Mac OS 10.7 (Lion) - Safari 6.1.6
(Mobile phone and tablet browsers are not impacted.)

We're here to help!
If you have questions, please call 303-228-5337 or email us at webmail@dfdfcu.com

CardValet Is Here....

CardValet from DFDFCU is ideal for our members who want to proactively control their debit card usage and spending while on the go. Control your debit card by turning it "on" or "off." Monitor your debit card transactions with real time balance inquiries. Establish transaction amount spending limits.* Block transactions for certain merchant categories like gas, hotel, travel etc.* Restrict transactions to merchants located outside of a certain range or your location.* Manage and review debit card usage for your dependents. Use interactive alerts letting you know when a transaction is approved, or exceeds pre-set limits, or when a transaction is attempted but declined. Getting started is easy! Simply download the Card Valet app from your mobile device and then customize your usage and alert settings. *Transaction amount spending limits, merchant categories, and GPS location restriction are subject to fraud policies and restrictions already in place with DFDFCU. For example, if the cardholder is in Spain, merchants in Spain will be automatically restricted no matter what setting the card user dictates through CardValet, as foreign country transactions may be blocked.

Apple Pay™ Is Here!

You can now use your DFDFCU VISA® Debit and/or Credit card through Apple Pay™. Here’s how to use your DFDFCU card: 1. Be sure your iPhone6®, iPad mini 3 has the latest version of iOS 8 2. Add your DFDFCU VISA® card to Apple Pay™…it’s easy 3. Pay securely with a single touch at hundreds of thousands of stores and participating apps You asked for Apple Pay™ and DFDFCU delivered.